Newark Liberty International Airport
Satisfaction score: 701
The best thing about this airport is that it has an affordable train ride that connects to New York City. However, that’s the end of the good news. Passengers have said that the terminals aren’t laid out well, food services are bad, and delays are constant. The Bureau of Transportation Statistics says that 22.9% of departing flights and 29.6% of arrivals have been delayed in 2018 – and that’s an improvement. While J.D. Power found another airport that’s worse, one Yelp reviewer said “I have been to many many airports internationally and domestic. One was under a thatched hut on an island with air conditioning. Would rather be there!!”
Newark Liberty International Airport
LaGuardia Airport (New York)
Satisfaction score: 678
It’s no surprise that the New York area has some of the most complex air traffic in the world, with huge amounts of flights and passengers. Unfortunately, LaGuardia isn’t able to handle the pressure. In 2018, the airport had 23% of its arrivals and almost 20% of its departures delayed. The airport is so cramped and disorganized. Not to mention in desparate need of seating, bathroom, retail and restaurant upgrades. Travelers say ongoing construction is not improving the place. “Concourses are narrow and there are very few services like food and shopping,” one Yelper says. “It just feels old, tired and dirty.” On the bright side, visitors who survive this airport will find the New York subway system to be a cakewalk.
LaGuardia Airport (New York)
