Ranked- America’s Best And Worst Fast Food Chains

Published on 08/21/2019
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While fast-food is a convenient, quick, and cheap solution to meals, it’s losing its edge as of late. Recently, consumers have become more and more interested in high-quality, fresh food, cleanliness, and, of course, great service. However, there are a lot of fast-food chains that are struggling to maintain these standards for their customers. As one would expect, this means that the customers want to return less and less.

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Ranked- America’s Best And Worst Fast Food Chains

A Customer Picks survey found the scores consumers have given some of America’s most popular restaurants. These scores are based on customer loyalty to the brand. If you want to find out which are the worst fast-food restaurants in the United States and why they’ve failed their customers, read on.

55. Dunkin’ Donuts

Dunkin’ Donuts is definitely one of the most popular fast-food chains in America. We were sure this chain would have made it to the top five. All the same, the brand has achieved great success over the years. Now, they have about 12,538 locations. So there is no shortage of places to get your glazed doghnuts and iced macchiatos fix.

Dunkin' Donuts

Dunkin’ Donuts

54. Pizza Hut

If the only thing you want at the moment is a stuffed-crust pizza, Pizza Hut is the way to go. Their loaded cheest bites pizza is the only thing you’ll need. As of December 31, 2018, Pizza Hut has 18,431 locations worldwide, so you won’t have to look too far.

Pizza Hut

Pizza Hut

53. Papa John’s

While Papa John’s prides itself in using “better ingredients” and therefore serving better pizza than its competitors, it has an insignificant amount of locations compared to Pizza Hut and Domino’s. However, its 3,314 locations don’t seem to do the brand justice.

Papa John's

Papa John’s

52. Baskin-Robbins

Who doesn’t love a good cone of Baskin-Robbins ice cream? When you’re craving one yourself, you can go for what most people would get: a scoop of either Oreo, vanilla, mint chocolate chip, chocolate, or very berry strawberry. There is no shortage of flavors if none of those tempt you. In any case, you can grab a cone at one of their 2,538 locations.

Bankin Robbins

Bankin Robbins

51. Chipotle

Chipotle went from having just 16 restaurants in 1998 to 500 by 2005 thanks to their largest investor, McDonald’s. Nowadays, you can get your favorite Mexican food from any of their 2,371 locations all around the world.

Chipotle

Chipotle

50. Popeyes

It doesn’t matter if you prefer the blackened tenders or the popcorn shrimp or both, Popeyes has the greatest options. Whenever you’re feeling like some Southern-style food, you’ll have no problem getting to one of their 2,231 locations.

Popeyes

Popeyes

49. Chick-fil-A

One of America’s favorite fast-food chains, Chick-fil-A has more than enough locations to satisfy all your cravings. All 2,225 locations span over almost every state. So you won’t have to go too far to “Eat Mor Chikin”.

Chick Fil A

Chick Fil A

48. Papa Murphy’s

Papa Murphy’s seem to have a good idea of what they’re doing since they now have over 1,400 locations. Their pizza is as fresh as it can get – the take-and-bake pizzas are a great option for those who want to feel like they had a part in the baking process. It also makes for a good easy meal to prepare at home.

Papa Murphy's

Papa Murphy’s

47. Jersey Mike’s

Even though its name implies otherwise, Jersey Mike’s has expanded way past its original Jersey roots. Now you’ll find over 1,300 all across the United States. This chain is even gaining popularity on the West Coast, especially in Southern California.

Jersey Mike's

Jersey Mike’s

46. Five Guys

Back in 2003 when Five Guys started franchising, the Virginia-based company took on a rapid expansion that hasn’t stopped since then. Today, you can enjoy their burgers, fries, and a wide selection of shakes (including the signature bacon shake) at any of the chain’s 1,321 locations.

Five Guys

Five Guys

45. Firehouse Subs

As you probably guessed from the name, Firehouse Subs was created by the firemen and the policemen in the Sorensen family back in 1994. Ever since then, the sandwiches became popular and gained more and more recognition, resulting in the brand having over 1,000 locations today.

Firehouse Subs

Firehouse Subs

44. Zaxby’s

Famous for its delicious dipping sauces, Zaxby’s is a predominantly Southern chain that now has 890 locations in the United States. It doesn’t matter which branch you go to, you’ll always get the same response when you ask people why they love it – the dipping sauces.

Zaxby's

Zaxby’s

43. Checkers & Rally’s

Initially beginning as two separate companies, Checkers & Rally’s is now one of the biggest double drive-thru restaurants in America. Both the chains began their successful journey in Tampa, Florida, and merged in 1999. Today, they operate about 900 locations across the United States.

Checkers & Rally's

Checkers & Rally’s

42. Marco’s Pizza

Despite the fact that Marco’s Pizza didn’t crack QSR’s top 50 last year, since then, it expanded by 97 units. Nowadays, the pizza chain has 867 locations across America. Not to mention, there are also locations in Puerto Rico and the Bahamas now.

Marco's Pizza

Marco’s Pizza

41. Whataburger

As you could guess from the name, this chain specializes in hamburgers. It started off in San Antonio, Texas back in 1950 and has since expanded to 824 locations in Texas, New Mexico, Arizona, and other Southern states in the U.S.

Whataburger

Whataburger

40. Tim Hortons

Tim Hortons is known to be a Canadian fast-food chain which specializes in coffee and doughnuts. However, since they began in Ontario, they’ve expanded and branched out to many more locations in Canada, the United States, Ireland, Mexico, Spain, and much more. While they have an impressive 738 shops in the U.S., but Tim Hortons is Canada’s largest fast-food chain.

Tim Hortons

Tim Hortons

39. Qdoba

Serving Mexican-style food, Qdoba has 726 locations in the U.S. as well as Canada. The chain was founded in 1995 in Denver, Colorado. As soon as their doors opened, they became an instant success, with lines stretching out the door. Fun fact – Qdoba was initially named Zuma Fresh Mexican Grill!

Qdoba

Qdoba

38. Moe’s Southwest Grill

Founded in Georgia back in 2000, Moe’s Southwest Grill now has 705 locations in the United States. The name Moe originated as an acronym for “Musicians, Outlaws, and Entertainers”, which is the reason behind the music-related decor theme in the restaurants. In fact, Moe’s is considered to be one of Chipotle’s biggest competitors.

Moe’s Southwest Grill

Moe’s Southwest Grill

37. Culver’s

When it comes to America’s favorite burger chain, Culver’s lost the first spot to In-N-Out, but came in second. All the same, Culver’s has 286 locations more than In-N-Out across the United States. Their competitor only has 643 locations.

Culver’s

Culver’s

36. Panera Bread

Panera Bread was originally named the St. Louis Bread Company, due to its first location. Now, the bakery-cafe has more than 2,000 locations in the United States and Canada. You can get anything from freshly baked bread to hot soup and pasta in bread bowls in any of their locations.

Panera Bread

Panera Bread

35. Arby’s

Arby’s doesn’t have the best track record seeing as only 44% of people come back for a second burger. Not only do many guests report getting sick after eating one of the famous roast beef sandwiches, but they’ve gained the reputation: “expensive yet delicious trash”. The chain has also faced rumors regarding a certain extra ingredient they add to their food. Let’s just say it’ll make you never want to eat there again.

Arby’s

35. Arby’s

Arby’s has been fighting off the rumors that their roast beer is made of powder, liquid, paste, and gel, but many guests don’t buy it…literally. This fast-food chain seems to be under a lot of heat, especially after a customer found a piece of human skin in his sandwich in 2004. If that’s not bad enough, in 2012, an employee somehow managed to serve a human finger on a bun!

Consumer Score: 44%

34. Starbucks

Although Starbucks used to be the “it” place to be and be seen, that no longer seems to be the case. These days, the coffee powerhouse is struggling to make ends meet. Their fancy drinks, tasty pastries, and creative mugs and travel cups aren’t as enticing for consumers as they once. Interestingly enough, the Starbucks stores in malls do the least amount of business.

Starbucks

34. Starbucks

Starbucks is another company who has faced controversies in the past. Back in 2018 when 2 African-American men were arrested at a Starbucks in Philadephia, the chain was condemned for racism. In turn, the chain shut down the operation of all stores nationwide for a day to train employees on racial biases and how to avoid them.

Consumer Score: 44%

33. Wingstop

Wingstop sees about 44% of costumers returning for their fix of greasy chicken wings, salty fries and loads of ranch dressing. While the company receives rave reviews of their sweet fries and house-made ranch dressing, the food’s saltiness and their sub-par boneless wings are the reason for the low returning customer rate.

Wingstop

33. Wingstop

Wingstop is known to use way too salt on their wings, so much so, they become impossible to enjoy. Customers also complain that the boneless wings are always soggy, instead of crispy, as they should be. They’re also not a fan-favorite thanks to the high prices and awful sauces.

Consumer Score: 44%

32. Boston Market

Boston Market had over 1,100 locations across the U.S. back in the 1990s. Fast forward to today, and the brand has only 400 stores left. Their popularity came from their rotisserie chicken, customers thrilled with the idea of not having to cook an entire chicken at home. But, their claim to fame is now the reason for the absence of customers.

Boston Market

32. Boston Market

Making rotisserie chicken convenient for consumers was an easy process to replicate…cue the competitors. Today, most grocery stores offer roasted chickens for a fraction of the cost. With the demands of diners today different than in the past, it is important for the menus to change with the people. Unfortunately, Boston Market had a difficult time providing multi-cultural flavors and vegan options for the younger generations.

Consumer Score: 43%

31. Dairy Queen

Dairy Queen is the only place you can find upside-down ice cream…cue the watering mouths! The chain got its start in 1940 and their gravity-defying blizzards have been going strong since! But, with the good comes the bad. Customers complain that their ice cream isn’t real, that it tastes like plastic and oil, and that it melts too fast.

Dairy Queen

31. Dairy Queen

Dairy Queen also sells food, but the reviews for that aren’t too great either. One review stated that “the hot dog looks like a blown-up Slim Jim in a cold, soggy bun, and the burgers come with burned patties and squishy buns”. They are also known to under-cook their chicken.

Consumer Score: 43%

30. El Pollo Loco

Fast food diner, El Pollo Loco, got its start in Mexico back in 1975. The founder, Francisco Ochoa, named the chain “The Crazy Chicken” in Spanish. It wasn’t until 1980 that the people of America finally got a taste of Ochoa’s goodness. Although, only 43% of customers return to the Mexican food diner, the bad service and low-quality food just doesn’t attract consumers.

El Pollo Loco

30. El Pollo Loco

Not only are the employees rude, but the wait times are extremely long, and the orders are often incorrect. In addition, the food has no flavor, and it costs a fortune. El Pollo Loco’s chicken seems to be the runt of the litter as customers complain it is either undercooked and raw, or overcooked and dry. Certain locations are also known to run out of chicken during the day…no bueno!

Consumer Score: 43%

29. Taco Bell

Taco Bell is a fan-favorite, and in 2018, it was even crowned “America’s favorite Mexican restaurant.”  The chain’s most popular items have to be the Nacho Fries, the CrunchWrap Supreme, and the Beefy Chalupa. Although they may be seen as the best by some, others claim that they’re at the bottom of the lot.

Taco Bell

29. Taco Bell

According to Consumer Reports, Taco Bell’s burritos are ranked the least tasty, and their food doesn’t keep diners full. The company also receives many complaints of stomach pain and diarrhea, a side-effect of their food. This, in turn, damages Taco Bell’s reputation.

Consumer Score: 43%

28. Bojangles’

Bojangles’ first store was in Charlotte, North Carolina and today, the chain only exists in 12 states, Alabama, Maryland and Florida being three of them. The fast-food joint was established back in 1977, but they are still known as one of the worst chains in the nation. Their fried chicken and buttery biscuits just don’t garner enough attention.

Bojangles’

28. Bojangles’

Many people hate their biscuits, and that includes taste testers from the Washington Post. The judges said, “The biscuits are salty and burnt. So many carbs, so little flavor. It’s crying out for jam, jelly, anything to distract from the bland-yet-fluffy body. I can taste leavening in this; it tastes like baking soda.”

Consumer Score: 42%

27. Subway

Don’t let Subway’s large number of stores across the country impact your view of them. The best-selling Fresh Fit Choices and five-dollar footlongs aren’t cutting it any longer. Don’t believe us? They closed over 1,000 stores back in 2018.

Subway

27. Subway

People now prefer hormone-free meat and locally sourced produce rather than the processed options Subway offers. Firehouse Subs and Jersey Mike’s are two competitors that are currently knocking Subway off its’ wheels. The company is in the process of changing its bland menu, so let’s see what happens!

Consumer Score: 42%

26. Krystal

Krystal is most often put into the same category as White Castle since both joints offer tiny burgers. Although they do score better than White Castle, and customers love their Corn Pups, they aren’t perfect.

Krystal

26. Krystal

Consumer Reports claim that Krystal has one of the worst burgers in the entire nation. The oversized buns don’t measure up with the tiny patty, and the taste, along with the sauce, is lackluster at best.

Consumer Score: 41%

25. Domino’s

Domino’s isn’t a favorite among customers thanks to the cardboard-like taste of their pizza and their plastic-esque meat. If that isn’t bad enough, people claim their sauce takes more like ketchup than it does pizza sauce.

Domino’s

25. Domino’s

Back in 2009, the company admitted their food was lackluster at best, and so they tried to fix it. Here we are 10 years later and it’s still known as one of the worst in the country. The gross dining experience and snail-slow service is just the icing on the cake.

Consumer Score: 41%

34. Long John Silver’s

This fish-and-chips and hushpuppies provider serves just that, and nothing more. Too bad Long John Silvers’ food is salty, greasy and too stale for diners to enjoy. People also complain that their food is often overcooked and cold. The fried fish they produce is mainly batter and no meat at all.

Long John Silver’s

24. Long John Silver’s

The orders with missing items, long lines, and awful customer service make it a reason not to come back. Customers also complain of the dirty stores, with filthy tables, bugs everywhere, and a foul smell in the air.

Consumer Score: 41%

23. Taco John’s

Although Taco John’s customers love the Potato Olés, only 41% come back, mainly because of the lackluster menu. White burritos are often wrapped weirdly and the salad tacos are just thrown together with zero effort.

Taco John’s

23. Taco John’s

Not only is the presentation bad, but so is the food’s taste. This chain is yet another that receives complaints of overly salty food. Diners also complain that the cheese tastes fake and that the meat is covered in oil and grease.

Consumer Score: 41%

22. Wienerschnitzel

Wienerschnitzel, also known as The World’s Largest Hot Dog Chain, dishes out over 120 million hot dogs each year! Although, the company, established back in 1961, does have a low number of customers returning for more, mainly due to the low-quality food.

Wienerschnitzel

22. Wienerschnitzel

The chain’s meat is god awful, often burnt and always tasteless. The bun is also much bigger than the dog itself, meaning all you taste is bread, and no meat. Their fries also don’t have the best rep thanks to their rubbery texture and mushy-ness.

Consumer Score: 41%

21. KFC

KFC has been struggling for years now as consumers no longer trust their food. In 2002, they had 5,742 locations, and in 2016, that number dropped to 4,270. The chain is facing rumors claiming they infect their chicken with steroids, though they deny all claims.

KFC

21. KFC

Customers aren’t fans of the gross dining quarters and the poor food quality. Although the brand advertises crunchy, crispy meat, customers claim their chicken is soggy, and only crispy when it’s burnt.

Consumer Score: 40%

20. Cinnabon

The pastry powerhouse we all know and love as Cinnabon offers warm, gooey cinnamon buns that taste like heaven. But, for some reason, only 40% of customers return after getting their sugar-fix. The chain is working to switch things up, but it doesn’t seem like diners are too impressed.

Cinnabon

20. Cinnabon

Their low-quality food and terrible service deters customers from coming back for more. Many consumers also complain of their buns being reheated rather than fresh out of the oven.

Consumer Score: 40%

19. Del Taco

Del Taco, a Mexican fast-food chain, is known for their cinnamon churros and taco combos. But, customers complain of long lines and unappetizing food, the reason only 40% of people return for more nachos.

Del Taco

19. Del Taco

Their meat has no taste, and they put too much rice in the burritos, but, somehow, they continue to reap positive reviews. We’ll have to wait and see what’s in store for them in the future.

Consumer Score: 40%

18. Einstein Brothers

Einstein Brothers only sees 40% of customers returning for their “gourmet” bagels. Many diners complain of the freshness and blandness, opting for higher quality grocery store bagels instead.

Einstein Brothers

18. Einstein Brothers

Not only are their bagels bad, but people also complain of the awful customer service and bitter coffee. Accuracy and timeliness are not their selling points, if you get what we mean!

Consumer Score: 40%

17. White Castle

It’s safe to say that not many people like White Castle. Although they’re famous for their tiny, square hamburgers, it’s slowly turning into their weakness. Customers complain that in order to feel full, they must buy more than 1 burger.

White Castle

17. White Castle

And that’s not all. The buns are supermarket-like, too airy and big in comparison to the burger. Diners also complain of the bland taste of the meat itself and of the overpowering taste of onions.

Consumer Score: 39%

16. Panda Express

Panda Express is the largest Asian restaurant chain in the USA. The joint was established back in 1983, and today they have 2,000 stores across the country. Panda Express claims they serve gourmet Chinese food, but customers complain that the food lacks flavor and of the overpriced items.

Panda Express

16. Panda Express

Between chef David Chang and BuzzFeed, Panda Express is often at the center of controversy. BuzzFeed asked Chinese people to try the chain’s food, and their responses were hilarious. One taste tester said, “Do I gnaw on my own thumb, or do I get orange chicken?” That tells us all we need to know!

Consumer Score: 39%

15. Church’s Chicken

This chicken, fries and biscuits provider was first opened back in the 1950s and it’s called Chruch’s Chicken. The restaurant fails to see many returning costumers, mainly due to the terrible food, the worst of the worst being the hand-breaded fish, honey-butter biscuits and popcorn shrimp.

Church’s Chicken

15. Church’s Chicken

Although no one says the chicken is greasy or dry, they do complain of the disappointing flavor. Consumers also get frustrated with the hardness of the biscuits, but the chain hopes to turn things around in 2019 with improved service and food.

Consumer Score: 38%

14. Wendy’s

As we can see from the numbers, it seems that people don’t care about Wendy’s and their square hamburgers any longer. Their signature Frosty and sea salt fries aren’t causing people to come back for more seeing as they scored 38% in consumer satisfaction. The chain will also never live down the “finger in chili” incident from 2005, and the “live mouse in bun” ordeal in 2018.

Wendy’s

14. Wendy’s

Poor Wendy’s, they can’t seem to catch a break! Diners also complain of their high prices, stale buns, flat burgers, and old vegetables. Although, there is a light at the end of the tunnel! The chain advertises that their burgers are never frozen, the reason they are doing slightly better than some competitors.

Consumer Score: 38%

13. Little Caesars

You’re probably familiar with Little Caesars, not because of their food, but because of their famous catchphrase, “Pizza! Pizza!” The chain is also known for selling a large cheese and pepperoni pizza for only 5 bucks. But, you get what you pay for…

Little Caesars

13. Little Caesars

Even though they boast of high-quality ingredients and freshness, consumers have a different view. Diners claim that the food is not fresh and that everything tastes bad. Little Caesars often gets mocked for using low-quality ingredients and for their pizza tasting like cardboard.

Consumer Score: 37%

12. Checkers

Since 1986, Checkers has been the place to go for hot dogs, burgers, fries, and milkshakes. But, guests aren’t happy with the low-quality food, terrible customer service, and the long waits.

Checkers

12. Checkers

The criticism doesn’t stop there. Checkers is often mocked for their flavorless burgers and tasteless iceberg lettuce, but they do have a few good things going for them. Diners rave about their banana milkshakes and fries.

Consumer Score: 36%

11. Sonic Drive-In

Carnival-style food, happy hour, a retro-theme and a drive-in?! Sonic sounds like a dream. The fast-food chain sells 6, and only 6 items: burgers, onion rings, corn dogs, slushies, milkshakes, and chili dogs. Although it all sounds like fun and games, the low-quality food and lack of freshness deters customers.

Sonic Drive In

11. Sonic Drive In

Sonic’s cheeseburger is pretty typical, but somewhere they go wrong. Their burger is known for being unseasoned and dry, and the lettuce is often wilted and too big for the sandwich.

Consumer Score: 36%

10. A&W

A&W got its claim to fame from their popular draft root beer and root beer floats. Little do most people know, they’ve been around since 1919, and they’re also known for their burgers! Root beer is by far their best-seller, the food itself and the customer service the main reasons for complaints.

A&W

10. A&W

Diners often complain about the fries, overly oily, greasy and downright gross. One customer said eating A&W’s fries is like ingesting a cup of oil. They are also known for their dirty restaurants and lack of timeliness. People have said that the tables are always covered in grease and covered in trash, while the trash cans are spilling over with yesterdays garbage.

Consumer Score: 35%

9. Auntie Anne’s

Auntie Anne’s is known for their delicious sweets, the drool-worthy salted and cinnamon pretzels their best-seller. The first-ever Auntie Anne’s branch was opened back in 1988 in Lancaster, Pennsylvania, and they’ve been going strong ever since! Although, our beloved pretzel provider has seen a decrease in sales as of late, the main reason being their location. Most Auntie Anne’s are located in malls, and with the rise of Amazon, malls today are less popular than ever.

Auntie Anne’s

9. Auntie Anne’s

The chain decided to face the problem head-on and opened stores in more populated places. But despite the new openings in outdoor shopping centers and tourist spots, it turns out location isn’t Auntie Anne’s biggest problem. Diners aren’t happy with the unwelcoming staff and the burnt and often stale pretzels.

Consumer Score: 35%

8. Quiznos

The popular sandwich hub, Quiznos hasn’t been doing so hot in recent years. Thanks to financial troubles and store closings, Quiznos now only has 800 stores left in the U.S. From the 5,000 they had in 2008, this drop is drastic. Customers complain of the inflated prices, a big reason Quiznos filed for bankruptcy in 2014.

Quiznos

8. Quiznos

When Subway began their $5 footlong campaign, Quiznos tried to compete with their very own discount, big surprise, it didn’t work. The chain sent diners a free sandwich coupon back in 2009, but since many locations were already faring poorly, they refused the coupon. As you can guess, many customers became very angry, only damaging Quiznos reputation even more.

Consumer Score: 35%

7. Hardee’s

The home of charbroiled burgers and controversial ads is none other than the South and Midwest chain: Hardee’s. Hardee’s is known for their standing rivalry with KFC, McDonald’s and Jack in the Box.

Hardee’s

7. Hardee’s

At least Hardee’s isn’t afraid to admit that they’ve come up short. In 2003, they admitted that their menu is confusing, their food isn’t good and that their service is sub-par. However, they haven’t seemed to change one bit, since customers are still complaining about the joint.

Consumer Score: 34%

6. Jimmy John’s

Jimmy John’s, also known as JJ’s, is another fast-food chain with a catchy slogan, theirs being: “Freaky Fast, Freaky Fresh”. The gourmet sandwich shop made all employees sign a non-compete clause in 2016, barring staff from working at any other deli until 2 years after finishing at JJ’s. A few states took the chain to court, and JJ’s was in turn forced to remove the clause altogether.

Jimmy John’s

6. Jimmy John’s

But that isn’t all. JJ’s is responsible for a number of food poisoning outbreaks. Diners got sick with salmonella or E.Coli after eating JJ’s sprouts in 2008, 2009 and 2010. In 2013, 100 customers in Kansas also got sick after eating JJ’s food. Again in 2018, the chain was slammed when yet another episode of food poisoning occurred.

Consumer Score: 34%

5. Sbarro

Neil Irwin from The New York Times once said, “You eat Sbarro not because you want Sbarro, but because it is the food that is available at the moment you want some food.” Most diners agree with him since only 34% come back for more.

Sbarro

5. Sbarro

The pizza chain sees a fall in returning customers mainly because of the nasty food. This is yet another joint that is often located in malls, and with a dying location, comes decreased business. On top of it all, people enjoy custom-made pizza from Blaze Pizza instead. Sbarro just isn’t at its A-game anymore.

Consumer Score: 34%

4. Burger King

Known as the Home of the Whopper, Burger King has recently made headlines for their new options. The addition of tacos and vegan burgers has perked up some ears, though most people choose the original whopper. But not necessarily for the taste, most only resort to the chain due to convenience.

Burger King

4. Burger King

Despite being the home of the whopper, their burger is quite plain and tasteless. The ratio between the hamburger toppings and the patty itself is also way off. No one likes onions overpowering their burger!

Consumer Score: 33%

3. Carl’s Jr.

Originally a hot dog stand, Carl’s Jr. is now a fast-food chain known for their burgers and hypersexualized commercials. The joint was founded in Los Angeles in 1941, but we’re not sure how much longer it’ll be around. Diners aren’t fans of the marketing or the food.

Carl’s Jr.

3. Carl’s Jr.

Although they do boast of their big burger, it is quite messy, equating to a less than desirable dining experience. They have also raised prices in recent years, but the quality hasn’t improved along with the cost.

Consumer Score: 33%

2. Jack in the Box

Jack in the box was first established in 1951 as a burger joint. Today they offer many options, such as fries, tacos, chicken fajita pitas, and an all-day breakfast. They are best known for their hilarious ads and funny-looking mascot.

Jack In The Box

2. Jack In The Box

But unfortunately, they don’t have the greatest track record. Many customers say the food is gross, especially the deep-fried tacos. On different social media platforms, diners have described the food as “vile” and the tacos “a wet envelope of cat food”. Yet others weirdly rave about the joint, and say, “the tacos are gross, yet I still love them and am unable to “resist” them.”

Consumer Score: 33%

1. McDonald’s

Although McDonald’s is all over the world, the most famous fast-food chain also ranks as the worst. Despite the fact that they do sell lots of burgers, people prefer quality over quantity, and McDonald’s quality just isn’t there.

McDonald’s

1. McDonald’s

Although McDonald’s does use 100 percent USDA-inspected beef without preservatives, fillers, extenders and “pink slime”, they are frozen and therefore not the freshest. McDonald’s comes in as the worst chain based on food quality and freshness. Diners complain that the burgers are dry and taste like a “hot mess”.

Consumer Score: 28%

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