18. Einstein Brothers
Einstein Brothers only sees 40% of customers returning for their “gourmet” bagels. Many diners complain of the freshness and blandness, opting for higher quality grocery store bagels instead.
18. Einstein Brothers
Not only are their bagels bad, but people also complain of the awful customer service and bitter coffee. Accuracy and timeliness are not their selling points, if you get what we mean!
Consumer Score: 40%
17. White Castle
It’s safe to say that not many people like White Castle. Although they’re famous for their tiny, square hamburgers, it’s slowly turning into their weakness. Customers complain that in order to feel full, they must buy more than 1 burger.
17. White Castle
And that’s not all. The buns are supermarket-like, too airy and big in comparison to the burger. Diners also complain of the bland taste of the meat itself and of the overpowering taste of onions.
Consumer Score: 39%
