Boston Logan International Airport
Satisfaction score: 747
Tourists seem to adore Boston’s pretty parks, fresh seafood and incredible history. That is, if they can manage to get through the airport. According to the Bureau of Transportation Statistics, 23% of arrivals and 21% of departures at the airport were delayed in 2018. Visitors complain about the lack of restaurants or cafes. The excessively long wait time at baggage check, the rude slow-moving TSA agents, and the plain ugliness of the place don’t help either. One reviewer says the “dreary interior reminiscent of post WWII Soviet era structures of concrete, no sense of local culture or creativity.”
Boston Logan International Airport
Fort Lauderdale-Hollywood International Airport
Satisfaction score: 744
The busy South Florida airport is bad all the way through. The BTS found that 20% of arrivals and 21% of departures were delayed in 2018, as a result there were long wait times and major stress for travelers. This airport also has massive traffic from travelers who are going on cruises, yet terminals have no conveniant way to get to the port. Not to mention, there aren’t enough seats when the time comes to fly home. “This airport is a mess,” one Yelper says. “Very expensive shops and eateries, dirty restrooms that are few and far between, and very long walks between the two terminals.”
Fort Lauderdale Hollywood International Airport
