Seattle-Tacoma International Airport
Satisfaction score: 756
There is much to be desired at this small international airport in Seattle. It is much too small to handle the number of travelers it has, meaning long TSA lines, irate customer service people, not enough seating, and plenty of chaos. In an attempt to bring the airport to modern standards, the place is under construction. As you’ve probably guessed, this only adds to the mayhem. If you have a late flight and are hungry, you’re out of luck. The airport largely “shutters its doors after 10 p.m. like a Florida retirement town.” It even has rocking chairs!
Lambert-St. Louis International Airport
Satisfaction score: 753
On a good day, this medium-sized Missouri airport is okay. It has multiple restaurants to choose from, a few stores that are good for picking out gum or a magazine, and it’s connected to downtown St. Louis by light rail. However, the narrow concourses don’t really handle the large volume of flyers, and the security lines don’t either. The service at the restaurants can be slow and only worthwhile if you have hours to wait. Speaking of time, this airport is so spread out that experienced travelers warn others to tack an extra hour onto pre-boarding time.