New York John F. Kennedy International Airport
Satisfaction score: 752
As you’ll quickly see, airports in the New York City area are pretty much disasters. JFK is a huge airport that handles hundreds of thousands of arriving and leaving flights each year. According to the Bureau of Transportation Statistics, 1 in 5 of those flights is delayed. Over 59 million passengers use the airport every year, and with that volume, service is low. It can take hours to get through security to the boarding area. One frequent flier sums it up this way: “JFK is always a zoo.”
Washington Dulles International Airport
Satisfaction score: 751
Making a trip into D.C. from distant Dulles can be somewhat of a nightmare. The Washington Metro Silver Line subway extension won’t be done for another year at least, so for now, you have to take a combination of a bus and a subway, a long drive, or an expensive cab. Just like other airports on this list, Dulles outgrew its original space and over time, expanded into a sprawling mess. Getting around can only be done through its “mobile lounges” that resemble monster trucks.