Houston George Bush Intercontinental Airport
Satisfaction score: 769
The far-flung Houston airport (20 miles from downtown) is another huge facility that a lot of people find overwhelming. Despite the fact that it has both a subway and an elevated people mover to carry people between terminals, some people say there’s still too much walking involved when you have to reach a connecting flight. Other people say the signs in the airport aren’t clear enough and don’t help them figure out where they’re going, and a lot complain that there aren’t enough charging stations. “It doesn’t really feel old nor does it feel new. It just feels like a very middle-of-the-road type of airport,” writes one reviewer on Yelp. “A lot of the typical restaurant and airport bar-style haunts. But nothing spectacular.”
Houston George Bush Intercontinental Airport
William P. Hobby Airport (Houston)
Satisfaction score: 768
The smaller Houston airport has been in the spotlight more over this past year. It experienced a toy grenade that caused a bomb scare and an impromptu dance performance that ended up going viral. Despite all that, Hobby is most famous for hundreds of flight cancellations due to mechanical problems, regular water shut-offs, dirty bathrooms, hardly functioning outlets and horrible customer service. One clearly unhappy traveler made a comparison to Los Angeles’ unloved airport: “It makes LAX look like Disneyland.”
William P. Hobby Airport (Houston)
